my opinion--

Have done a couple of different services.  Never again.

 They don't know anymore than I do.  Nobody knows about my operation better than me, which is important to make decisions.  And nobody cares about my operation more than me. 

They may act like they care but I would say most just want your money.  How many other clients do they have, they need to be taken care of too.  Whether you make money or not, they still do.