Posted 2/24/2008 11:11 (#318031 - in reply to #317697) Subject: Or just the customer's business
N.C. Oregon
I vote with my $. Sometimes I will inform the management why I will no longer darken their door. Often times I will inform my friends why I no longer spend my $ at a store/dealer.
Word of mouth advertising is priceless, be it positive , or negative.