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| Hi, Here are a few methods that you can try:
- Update Windows 10
- Press the Windows Key + Ctrl + Shift + B
- Disconnect all peripherals.
- Check the cable connection
- Use a different port
For your windows pc try to use the latest version and update your driver updater with software like Advanced Driver Updater or Driver Booster.
Here are few more options: https://wethegeek.com/best-driver-update-software/
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