Southern Ontario | GcDm2010 - 9/9/2023 17:07
That was my experience with AgLeader too. Plenty of tractor dealers, but they always seem to be busy. Same with a seed dealer. Bought from a farmer dealer who was happy to sell me stuff, but then seemed to fall off the face of the earth after he took my money, took some effort to go get my stuff. Impossible to get a hold of for support, but was eager to talk when I asked about buying something else.
Ultimately found a fertilizer dealer who was very good, but by that point, I had settled on Deere precision equipment for that reason and a few others.
I do like my AgL unit, but the local dealer network left a bad taste in my mouth, and by the time I did find a good one, I had moved on.
That has been my experience too, the Closest to me is an AGCO dealer (nothing against AGCO) Last year I eMailed to ask about the features & compatibility
of AG Leader's monitors & Antennae with something else (I forgot what) He came back with how many acres I farmed, where I was located, what equipment I had
etc all questions that had NOTHING to do with my query, I replied and NEVER heard from him again, of course THAT dealership will never be contacted by me again!
But This is THE biggest hurdle agricultural technology has, how to provide knowledgeable and efficient service. The other thing that I've learned in life is that Mix-matching
electronics, unless you really know what you're doing, very seldom produces satisfactory results. |