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scmn | As a matter of fact ai have had good luck discussing with manager.
One ocassion I remember vividly was motherdays brunch were we went out with my family and my sisters inlaws ( sisters in laws, sisters familty, brothers family, my parets, my family.) It took 10 minutes to get seated, 30 minutes to order, 1hr-20min to get food which 1/3 was cold, another 1/3 was not what was ordered, and last 1/3 was correct. Bill for our half came to $130 + automatoc 18% gratuity. I asked to talk to manager, explained 1/3 got wrong food and another 1/3 was cold and breakfast yook over 2 hours as I handed him $100 and asked how much more I owed. His respone was I will make that work.
There is absolutely nothing wrong with letting a manager know when service is subpar and needs improvement. I would say not letting them know is worse, since they may not know there is q customer service problem that is costing tgem business. Likewise I have also taken the opportunity to praise a manger for exceptional service. | |
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A Good Waitress
