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milwaukee battery warranty?
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Ron..NE ILL..10/48
Posted 6/16/2023 05:23 (#10272897)
Subject: milwaukee battery warranty?



Chebanse, IL.....

I didn't want to hijack the thread below re. Milwaukee tool confidence.

I have a Milwaukee battery that won't take a charge. I'm absolutely sure it's less than 3 yrs old, but have no proof. I don't keep receipts. So, how does their warranty work? Battery/tools came from Farm & Fleet local store. Are the batteries pro-rated?

Anyone know the procedure from this point? 

Thanks

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wjk
Posted 6/16/2023 05:42 (#10272913 - in reply to #10272897)
Subject: RE: milwaukee battery warranty?


South Central Indiana
If no proof of purchase date they look at the serial number on the battery for date it was made. Beyond that I don't know because the one I tried for warranty was same deal no proof of date and serial number showed over 3.
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hillfarmer
Posted 6/16/2023 05:43 (#10272914 - in reply to #10272897)
Subject: RE: milwaukee battery warranty?



wonder if they can find a "birthdate "on it

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sparkiefarmer
Posted 6/16/2023 05:57 (#10272931 - in reply to #10272897)
Subject: RE: milwaukee battery warranty?


Melancthon, Ontario
Ive never been asked for proof of purchase. Warrently claim was made at a different place to where I bought it.
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Tom Graham
Posted 6/16/2023 06:29 (#10272966 - in reply to #10272897)
Subject: as long as it didn't come from Amazon


Henderson, Minnesota
They will warranty off the serial number if it is still in warranty. They won't honor anything bought from Amazon cause they can't track them
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Fingers77
Posted 6/16/2023 06:36 (#10272974 - in reply to #10272966)
Subject: RE: as long as it didn't come from Amazon



I just had them warranty two batteries from Amazon this spring.

I did have good serial numbers and proof of purchase.
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dmanuel
Posted 6/16/2023 06:42 (#10272992 - in reply to #10272897)
Subject: RE: milwaukee battery warranty?


Have you tried to jump start the batteries? I've done it with generic milwaukee batteries with success, never had a milwaukee not take a charge so far.
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jn5488
Posted 6/16/2023 07:01 (#10273026 - in reply to #10272992)
Subject: RE: milwaukee battery warranty?


NC Indiana
This won't help you now but I use a paint stick to write the date and where purchased on them. I buy them for the farm so the receipts are with my tax records. Makes looking up a store receipt easier. It's surprising how fast they age. Lol
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BBfarms
Posted 6/16/2023 07:03 (#10273030 - in reply to #10272897)
Subject: RE: milwaukee battery warranty? - and "jump Start" ??


SE Michigan
I never bought a Milwaukee product directly from Milwaukee, everything I purchased has been via tool store. I had a battery go bad last year, Milwaukee replaced it no charge or receipts required.

Regarding "Jump Start" - please tell me ho you did this. I have a Milwaukee battery that will not charge that is out of warranty. I would like to try since I have nothing to loose.

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dri
Posted 6/16/2023 07:09 (#10273043 - in reply to #10272897)
Subject: RE: milwaukee battery warranty?


Central Mo
Try jumpstarting it, worked on my 9ah battery.

Take a fully charged battery, use a jump wire to go from positive to positive and one from negative to negative. Let it set awhile then see if it will charge.

Edited by dri 6/16/2023 07:10
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Mitchco
Posted 6/16/2023 08:43 (#10273197 - in reply to #10272897)
Subject: RE: milwaukee battery warranty?


SW OH
I haven't tried it yet, but it is possible to rebuild your old out of warranty batteries. They are flat top 18650s soldered together. Sometimes a deal can be found around $1 each. There are about 12 in a 5.0 battery I think.

Mitchco
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AGB
Posted 6/16/2023 09:07 (#10273234 - in reply to #10272897)
Subject: RE: milwaukee battery warranty?


Mid-Michigan
Send it to them. They have been very honest with me on two of them. One was free. One wasnt.
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ARCTIC
Posted 6/16/2023 09:24 (#10273256 - in reply to #10272897)
Subject: RE: milwaukee battery warranty?


NW Iowa
have you tried the trick where you hook jumper wires from a good battery to the one that is dead and wait a little bit and then quickly throw it on the charger?
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SR71
Posted 6/16/2023 09:30 (#10273264 - in reply to #10272966)
Subject: RE: as long as it didn't come from Amazon


ECMN
Tom Graham - 6/16/2023 05:29

This is what they told me. My serial number wasnt readable and they didnt care about my receipt.

We normally do not honor sales from or e-bay, Inc. or Amazon.com® as being product purchased through an authorized stocking distributor. Milwaukee Electric Tool Corporation sells our products exclusively through authorized stocking Distributors that are appointed on a nonexclusive, market oriented basis to provide coverage for the various trades and industries for which we make tool and accessories. Every MILWAUKEE power tool is warranted to the original purchaser only to be free from defects in material and workmanship. And only tools purchased through an authorized stocking Distributor are warranted as being to the original purchaser… (product to be new and unused and product purchased through them is to an original purchaser). Stocking Distributors are defined as those firms that have been selected by Milwaukee to represent it in their respective areas of responsibility and who actively promote and sell the Milwaukee line. There are numerous authorized stocking Distributors / Dealers who sell via e-commerce, these authorized Milwaukee’s distributors will be found under the “FIND LOCAL” or “SHOP ONLINE”
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wkoleary
Posted 6/16/2023 14:17 (#10273641 - in reply to #10273197)
Subject: RE: milwaukee battery warranty?


Danvers mn
*
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c_mayer
Posted 6/16/2023 15:12 (#10273686 - in reply to #10272897)
Subject: RE: milwaukee battery warranty?


Jeffersonville, OH
Do you have the serial number on the battery, or is it unreadable?

I can punch it in my Milwaukee Service site and see if it's under warranty if you do
Chris
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mnfarmboy
Posted 6/16/2023 16:02 (#10273726 - in reply to #10272897)
Subject: RE: milwaukee battery warranty?


W.C. MN
i believe this 'born on' date is June 2, 2019.
taken from the second series of numbers from the right
can be hard to read.

Edited by mnfarmboy 6/16/2023 16:04




(IMG_20230616_155839222 (full).jpg)



Attachments
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Attachments IMG_20230616_155839222 (full).jpg (69KB - 20 downloads)
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Ron..NE ILL..10/48
Posted 6/16/2023 19:16 (#10273965 - in reply to #10273686)
Subject: RE: milwaukee battery warranty?



Chebanse, IL.....

c mayer

I will get the ser# tomorrow & pass it along.

Thanks for the offer of help.

Ron

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c_mayer
Posted 6/17/2023 08:17 (#10274606 - in reply to #10273726)
Subject: RE: milwaukee battery warranty?


Jeffersonville, OH
mnfarmboy - 6/16/2023 17:02

i believe this 'born on' date is June 2, 2019.
taken from the second series of numbers from the right
can be hard to read.


Yes

Serial Number Manufacture Date Warranty Period
g29jdcrc1906026916016 06/02/2019 3 Years


Chris
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Capt. E
Posted 6/17/2023 21:51 (#10275558 - in reply to #10272897)
Subject: RE: milwaukee battery warranty?


ec IL
I had a Milwaukee battery that absouletly refused to take charge. I googled it and don't remember for sure, but I think I wired it to another battery and let it set for like 10 minutes and the it took charge again. You might google how to do that and give it a try. HTH
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